Visara Labs ("we," "our," or "us") respects your privacy and is committed to protecting the personal data we collect. This Privacy Policy describes how we collect, use, and share information about you when you use our website, applications, and services associated with our flagship AI SEO product, Crawlix (collectively, the "Service").

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, use the interactive features of our Service, participate in surveys, or communicate with us.

Account Information: Name, email address, password, and billing information.
Service Data: Website URLs, integration tokens (e.g., Google Search Console), and code snippets deployed via our platform.
Usage Information: Information about how you access and use the Service, including log data, IP addresses, and device identifiers.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service.
Process transactions and send related information, including confirmations and invoices.
Send technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and customer service requests.
Analyze trends, usage, and activities in connection with our Service.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, cloud hosting). We may also disclose your data if required by law or to protect our rights and safety or those of others.

4. Data Security

Visara Labs takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption for data in transit and at rest.

5. Your Data Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us at the email provided below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer:

Visara Labs
Data Protection Officer
123 Tech Lane, Suite 400
San Francisco, CA 94105
United States
Email: privacy@visaralabs.com